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Frequently Asked Questions
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking link. Simply click the link to follow your delivery in real time. If you haven’t received your tracking details within 48 hours, please reach out to our customer care team at customerservice@shopglolifestyle.com, we’re here to help.
All orders are processed within 1-2 business days. You’ll receive an email notification as soon as your parcel is on its way.
Yes! We offer international shipping to most countries worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
We accept returns within 7 days of delivery for unused products in their original packaging. For hygiene reasons, tools that have been opened or used cannot be returned unless they are faulty. Please contact us at customerservice@shopglolifestyle.com to initiate a return.
Depending on the product, many customers notice a visible improvement (such as smoother texture, reduced puffiness, or a radiant glow) after just one use. For long-term benefits like firmer skin, refined pores, or softened fine lines, we recommend consistent use over 4 weeks. Use your tools consistently to see best results.
Our tools are designed to support long-term skin health and visible results with regular use. While some benefits (like reduced puffiness) may be immediate, continued use is key to maintaining lifted contours, improved tone, and clarity over time.
Absolutely. Our tools are designed to complement each other. For example, you might use a cryo tool to calm the skin after microcurrent or LED therapy. Just allow time between treatments and always listen to your skin.
To instantly reduce morning facial puffiness and sculpt your jawline, you can use The Diamond Face Roller. Its dual diamond-faceted spheres roll smoothly along your contours to promote lymphatic drainage.
Using thermal therapy helps soothe skin and enhance product absorption. The Hot & Cold Beauty Instrument (Multi-Function Gua Sha) allows you to switch between hot mode to open pores and cool mode to lock in nutrients.
A traditional metal Gua Sha is ideal for releasing facial tension and smoothing fine lines. The Contour Blade is ergonomically designed to glides across cheekbones, brows, and neck.
True skin health starts internally. Drinking hydrogen-rich water helps fight oxidative stress and improves hydration at a cellular level, which you can easily prepare using the Pureflow H60 Hydrogen Water Bottle.